Privacy Policy

Your Privacy

Brown&bridge is committed to respecting and protecting your personal privacy and data. We do not sell, rent or trade emails or other data with anyone for marketing purposes. This privacy policy relates to our use of any personal data we collect from you.

By visiting our website, or otherwise providing us with your personal information online, you are accepting and consenting to the practices described herein. If you do not agree to this policy, please do not use this site.

We reserve the right to make changes to this privacy policy at any time, so please review it frequently to ensure that you remain familiar with our privacy practices. Changes and clarifications will take effect immediately upon their posting on the website. Your continued use of this site will signify your acceptance of the changes.

For the purpose of the General Data Protection Regulation, the data controller is Claire Brownbridge of Daisybank, Drum, Kinross, KY13 0UN

 

This privacy policy applies to the website and online services for Brown&bridge. It does not apply to information collected offline or by any third party websites, or services that are not owned or operated by Brown&bridge.

 

All information is obtained, processed and held in accordance with applicable laws concerning the protection of personal data, including the Data Protection act 1998 (DPA) and the General Data Protection Regulation 2016 (GDPR) and in accordance with any subsequent legislative changes.

 

How do we collect information?

Online Orders:

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

Mailing list:

If you register to join our emailing list you are giving your permission for us to keep you updated via email about our new products and services.

What type of information do we collect?


We receive, collect and store any information you enter on our website or provide us in any other way. Personal data we process may include name, address and email address. It may also include your purchase history. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); payment details (including credit card information), comments, feedback, product reviews and recommendations.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

 

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose our site visitors' personal information?


Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Please note that we do not store Debit or Credit Card details on our own servers. We use Wix.com and Paypal to process online transactions.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

You can read paypals policy here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

How do we communicate with our site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you register to join our emailing list you are giving your permission for us to send updates about our company and products via email.  We use a third party provider, MailChimp, to deliver our newsletter. For more information please see MailChimp’s privacy notice https://mailchimp.com/legal/privacy/. You can unsubscribe to general mailings at any time by clicking the link at the bottom of any of our emails or by emailing our Data Protection Officer.

How can you withdraw your consent?

 

If you don’t want us to process your data anymore, please contact us at info@brownandbridge.co.uk
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@brownandbridge.co.uk

 

 

Updated March 2020

Cookie Policy

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

How we use Cookies

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.
You can disable any cookies already stored on your computer, but these may stop our website from functioning properly. You can choose to accept or decline cookies. All web browsers automatically accept cookies; you can block cookies by modifying your browser security settings.


The following is strictly necessary in the operation of our website.
This Website will:

  • Remember what is in your shopping basket

  • Remember where you are in the order process

 

The following are not strictly necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).


Functional Cookies

This Website will:

  • Track the pages you visit via Google Analytics. Google Analytics is a web analytics tool that helps us to understand how visitors engage with our website.

This site is hosted by Wix. Wix uses cookies for many important reasons, such as:

  • To provide a great experience for our visitors and customers.

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

 

Types of Cookies

Cookies can be classified according to their type, duration and category:

Type:

  • First-party cookies: Cookies that Wix places on this site. 

  • Third-party cookies: Cookies that are placed and used by third parties. 


Duration:

  • Session (transient) cookies: These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.

  • Persistent (permanent or stored) cookies: These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site.


Category:

  • Strictly necessary cookies: These are the cookies that let visitors browse through this site. They are also necessary for security reasons. 

  • Functional cookies: These cookies "remember" registered visitors/customers in order to improve their user experience. 

 

Below are details about the cookies placed on Wix sites:

 

First-Party Cookies

 

Third Party Cookies

 

 

Updated March 2020

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Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments